The senior managers training was super and so much change happened in the way people do things as a result.

 Waltham Forest Primary Care Trust, 2004

 Thanks for all your hard work, and for helping us to explore ways to bring patient and public views into our development process.  It has been a very useful piece of work.

 Commission for Health Improvement, 2003

  
 This session made me feel positive and challenged. I was surprised by how dynamic the day was and the complexity of the issues 

   Senior Manager,  Cancerbacup Equality Training, 2005

“I felt encouraged that there is real commitment to a single set of standards…”

“I was surprised by the level of involvement from different private/public organisations”.

“This event has created a start in bringing language services to the forefront of health care”
.

Participants in London Health Commission Stakeholder Event, 2006

 
 

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Click Here for the project summary of Language Support Service project.  

Click here for the London Health Commission Language Support Service Project

  Click Here for the DH Review Of Communication Support

Silkap Consultants specialise in research, user participation, whole systems approaches and diversity management and training for health and social care organisations. We combine our passion for equality with a belief that our work should have a practical application and value in improving the organisation, management and delivery of services and the overall experience for the user. 

We have stimulated pioneering work in the health and social care field in the last decade on methods to engage diverse stakeholders, good practice in commissioning health and social care services for diverse communities, quality assurance, advocacy, ethnicity monitoring and HIV and sexual health.  

Our consultancy approach to achieve maximum impact on your organisation, staff and services is derived from ‘simultaneously integrated action research’.  This approach offers you a process that enables you to work together with communities, service users and other stakeholders in shaping the priorities, agreeing the actions and implementing the recommendations.   

Our aim is to build confidence and capacity within your organisation to remove barriers and develop realistic strategies that move beyond the ‘politically correct’.

All Silkap’s work is based on our core values of: 

§   Equity

§   Sustainable change

§   Empowerment

§   Ownership of actions

Silkap has a track record of delivering a high quality and results orientated consultancy. We take great care to listen to your needs and pay attention to the little details which are important to you and offer creative, practical and tailored solutions.

SILKAP is NCVO (National Council for Voluntary Sector Organisations) approved consultancy.

 



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