About the Company                                            About the consultants>>

Silkap was formed in 1994 by Rukshana Kapasi and Mike Silvera, the Directors. Since then we have amassed a wealth of consultancy experience, completing over 150 projects and assignments with a vast range of clients, including both small and large organizations and service providers such as Amnesty International, the King’s Fund, Local Authorities, Primary Care Trusts Local Government Association, NHS Executive and Department of Health, as well as undertaking collaborative work with Universities and various consortia.

You can find out more about Rukshana and Mike by clicking here. 

“Here is Edward the Bear, coming down the stairs now, bump, bump, bump, on the back of his head, behind Christopher Robin.  It is, as far he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it”.

Our Commitment to you 

§   To inform good  practice and positive action.
 

§   To facilitate  a  commitment to deliver from all stakeholders.

§   To offer practical and creative approaches and solutions.

§   To work towards sustainable change.

§   To develop individuals who are motivated, confident, responsive to tackle challenges.

§   To maximise the resources available and be time efficient.

§   To apply rigorous quality assurance measures in project management, client feedback and evaluation.
 

Our Approach 

Our methodology is based the model of ‘simultaneous integrated action research’.  The aim of this approach is to:

§         Improve practice and the experience of the service user in a concrete local setting.

§         Increase the potential of individuals and the organisation to respond to changing needs.

As a whole system approach, it recognises that individuals work within a social, political and economic context and the synergy for change needs to happen at all levels of the organisation.

This approach will help to:

§         enhance the skills and competencies of those involved.

§         assist with practical problem solving.

§         foster ownership of recommendations and changes.

§         produce joint solutions through partnership working.

§         use intelligence and feedback in a cyclical process to inform and evaluate.

§         increase all stakeholder’s understanding of the situation.